Prudent's Hybrid Delivery Model Transforms Health Insurance Company

About Client

A large Health Insurance company undergoing rapid expansion faced the challenge of modernizing key business applications to accommodate increased transaction volume. Their immediate focus was on upgrading the application center to their operations.

Challenge

The clients need to modernize their critical business application to handle growing transaction volume efficiently. However, they lacked the internal resources and expertise required for such a significant undertaking.

The Solution

  • Prudent proposed a hybrid delivery model, combining onshore and offshore resources to maximize efficiency and cost-effectiveness.
  • The onshore team, comprising experts in Architecture, Business Analysis, and Project Management, handled strategic planning and oversight.
  • Development and Quality Assurance (QA) tasks were delegated to seasoned consultants based in the Innovation and Delivery Center in India.

Why Prudent:

The client selected Prudent for several compelling reasons:

  1. Experienced Consulting Team: Prudent offered a team of seasoned consultants with extensive experience in application modernization projects.
  2. Resource Scalability: Prudent’s hybrid delivery model provided the flexibility to scale resources up or down as needed, ensuring optimal resource allocation.
  3. Cost Savings: The hybrid delivery approach enabled significant cost savings compared to traditional onshore-only models.
  4. Flexibility: Prudent’s model allowed the client to retain the option of hiring team members at the end of the project, providing additional flexibility and control.

Business Outcome:

  • In 2021, Prudent successfully delivered the upgraded application, empowering the Health Insurance company to handle increased transaction volumes seamlessly.
  • The client was impressed with Prudent’s solutions’ efficiency, cost-effectiveness, and quality and chose to continue their partnership.
  • Prudent is currently delivering additional projects for the client, further enhancing their digital transformation journey.

Key Takeaways

  1. Hybrid Delivery Model: Prudent’s hybrid delivery model combines onshore expertise with offshore resources to deliver optimal results.
  2. Cost-Effective Solutions: By leveraging offshore resources, Prudent offers cost-effective solutions without compromising quality.
  3. Scalability and Flexibility: Prudent’s model provides scalability and flexibility, enabling clients to adapt to changing project requirements.
  4. Continued Partnership: Prudent’s successful delivery and ongoing support foster long-term client partnerships, driving continued success and growth.